Delete your SANEL account

SANEL lets you permanently delete your account and the personal data linked to it. Deletion is not a temporary deactivation and cannot be undone.

Delete from SANEL

Sign in to SANEL.
Open Profile.
Select Account data & privacy.
Select Delete account permanently and confirm the deletion.

What deletion removes

Deletion removes the authentication account and account-linked profile, housing preferences, saved searches, personal notes, saved and applied listings, followed buildings, notifications, push subscriptions, account-linked analytics, support requests, listing reports, and subscription records. Public housing-listing records and aggregate operational metrics that do not identify the deleted account are not part of the account record.

Can’t sign in?

For sign-in, privacy, or account-deletion assistance, email admin@sanel.nyc. You do not need to sign in to send an email.

Contact SANEL from your account email when possible. SANEL must verify account ownership before deleting account data. Do not email passwords, verification codes, identity documents, or financial records.

For retention details, see the Privacy Policy.